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Privacy policy

information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect this information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

why we collect this information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

how we store, use, share and disclose this information

www.sweepitcumbria.co.uk is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

communicating with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Sweep it Cumbria, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.This is only applicable where you have provided us with your contact details, such as through signing up for offers or using the contact form, or perhaps after a visit to your home to carry out works.

cookies used on this site

Cookie name

XSRF-Token

bSession

fedops.logger.defaultOverrides

 

hs

ssr-caching

 

 

svSession

Purpose

Security reasons

System effectiveness measurement

Used for stability/effectiveness measurement

Security reasons

Used to indicate the system from which the site was rendered

Used in connection with user login

Duration

Session

30 minutes

 

12 months

 

Session

1 minute

 

 

12 months

Cookie type

Essential

Essential

 

Essential

 

Essential

Essential

 

 

Essential

Consent withdrawal

If you do not want us to process your data anymore, please contact us at admin@sweepitcumbria.co.uk.

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